If you're seeing this message and can't access anything in the app, don't worry — it's a known issue that can sometimes be caused by your internet provider’s network settings.
✅ Quick Fix: Update Your DNS Settings (iPhone)
One safe and simple fix is to change your phone’s DNS to Google’s Public DNS. This helps your device connect more reliably — and it’s used by millions of people around the world.
🛡 Totally safe: This doesn’t affect your personal data or change anything else on your phone.
🔧 Steps to Update Your DNS:
Open Settings on your iPhone
Tap Wi-Fi
Tap the ⓘ icon next to your current network
Scroll down and tap Configure DNS
Select Manual
Tap the red minus (–) next to any existing DNS numbers to delete them
Tap Add Server and enter:
8.8.8.8Tap Add Server again and enter:
8.8.4.4Tap Save (top right)
🔁 Now Try Again
Once that’s done, make sure the app is closed, then go back and open the app again — it should work!
If you're still having trouble, feel free to reach out and we’ll help you sort it out.