Skip to main content
How to get help
Updated over 2 months ago

There a 4 main ways to get the help you need.


1. Help Center

For app related questions, visit the help center.

Browse or search for an article that answers your question. For example if you want to learn how to log your food, search: Log food, and select the relevant article.

Note:

  • Help center articles can also be accessed under resources inside the Explore tab of the Studio Era app.

  • If you cant find an answer, contact support via help method 2 below.

2. Contact support

If you're unable to have your questions answered by the help center contact the support team.

3a. Browse the Studio Era Community

For more general questions surrounding nutrition, exercise and all things fitness related, the community is your go to place. Find answers to your questions by reading past discussions.

Find relevant past discussions by hitting the search function.

The search the topic you need help with.

Read the discussions in the relevant posts to find any useful info.

3b. Ask the Studio Era community

Select Write something under the community tab.

Write your question in the correct feed and hit post.

4. Ask Maddie in a coaching call.

Learn how to access the coaching calls here.

Note:

  • Asking technical questions about the app is best done through the Studio Era support team not the coaching calls with Maddie, for example: how do I connect my apple watch to the app?..

Did this answer your question?