This usually happens when there’s a problem with your internet connection or the app didn’t load properly. Here's how to fix it:
It walks you through:
Checking your connection
Updating your settings
What to do if it keeps happening
Once you've tried those steps, re-open the app and log in again.
If that guide doesn’t solve it, just message us using the chat icon or email [email protected]. We’ll help you get back in.