There are three main ways to get the help you need.
Ask Support
For existing members: Head to your home screen dashboard and tap the 'Contact Us' button at the bottom, your message will come straight through to our team.
For non members: Open the chat icon in the corner of our webpage or contact us at [email protected].
Search the help center
Our Help Center has quick guides and step by step articles. Looking for something specific? Try searching by keyword, for example:
log food
connect step tracker
change my plan
Use the Studio Era Community
The community is a space for support, ideas, and inspiration from women on the same journey. You can search past discussions or explore helpful tips.Ask the community:
Select Write something under the community tab.
Post your question in the correct feed and select Post.
Note: Do not post app related or technical issues here, such as syncing problems or errors. These are best handled by our support team, who can help quickly and accurately.